Paresh Mishra, senior vice president, sales and marketing, EsselWorld Leisure, said, “Esselworld has been operational since 1989 and Water Kingdom since 1998, yet we have not closed for a single day since then. But this coronavirus crisis is unprecedented, and although we will lose some amount of revenue, we need to close our premises to protect our staff and our guests.”
The park received the government notice at 5.00pm Sunday and stopped operations within an hour. It has curtailed bookings through its 3,000 agents as well as online. “Patrons who have made bookings can avail of an extension until June, else seek a refund,” Mishra said.
Its other constituents EsselWorld Bird Park and the newly launched product Tic Tac Tot, which is a kids’ zone, will also be non-operational until further notice.
The park had initiated safety measures upon news of the outbreak. All four properties were cleaned and sanitised in the evening after closing hours. A team of paramedical officers was deployed at each of the entry points to check visitors and staff personnel. Washrooms were cleaned regularly and hand sanitisers were made available to guests.